They replaced my WiFi router. Now what?

Lucky

If you're lucky enough to read this tip before they replace your router, then:
  1. Power-up your new WiFi router without joining it.
  2. Go to camio.com/settings while both you and your cameras are on the same old WiFi router.
  3. Click on the IP address of your camera to open its Networking admin page.
  4. Enter your new WiFi router's SSID (name) and password very carefully. 
    (be careful - saving the wrong WiFi credentials will make your camera unreachable, and you'll have to un-mount it just to reconnect it via Ethernet cable)
  5. Switch to your new WiFi router only after all cameras have been updated with your new WiFi credentials.

Sort-of Lucky

Actually, for indoor cameras that aren't bolted to the wall, you're not that unlucky. You can just go through the simple setup as you did when you first set up the cameras.
But for outdoor cameras that are more difficult to un-mount, you can try several things before having to take them down to re-connect them with an Ethernet cable.
  1. PREFERRED: Do you have an Android phone and Sharx cameras?
    Follow these steps for factory default reset and setup with the Camio app.

    OR

  2. Do you still have your old router?
    If so, you're lucky. Go to step 1 of the Lucky section above after powering-up your old router.

    OR

  3. Do you know the Security Type (e.g. WPA2), SSID (name), and password of your old router?
    If so, give your new router the exact same security credentials as your old one and the cameras will re-join the new router.

    OR

  4. Do you have only Sharx cameras, and can you temporarily assign a different SSID to your old or new router?
    If so, give any router the SSID wirelessnc without any security at all, then
    factory-reset your camera to have it wakeup to join that default wirelessnc network, then
    setup your camera just as you did when you first go it, then
    carefully enter the SSID and password you plan to use with your new router, then
    start using that new router's SSID and password.
Unlucky
If you're reading this, then unfortunately you must either un-mount your camera or find a very long Ethernet cable to reconnect the camera to your new router in order to go through setup again.
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