How do I install the Sharx SCNC3904 outdoor cameras?

What You'll Need

  1. Camio Box (
  2. Broadband Internet connection (DSL, cable, 4G)
  3. Name of your Wireless Network (also known as SSID)
  4. Password of your Wireless Network (also known as Network Key)
  5. A laptop, tablet, or smartphone to a) check WiFi signal strength in the camera mounting location; and b) check the camera's view of the scene
  6. Drill and phillips-head screwdriver to attach the camera to the building or structure

Planning Installation

  1. Take photos of the approximate viewing angles of the camera locations 
    Verify roughly that the anticipated mounting locations cover the desired area. Make sure the camera is within 45 feet of objects you'd like to see in the dark (infrared lights are effective within 45 feet)

  2. Identify distance from AC power outlet or PoE switch
    Determine whether extension cords, doorbell wiring, Power-over-Ethernet cable, or new AC outlets will be needed.

  3. Verify WiFi signal strength at each anticipated mounting location
    Hold your smartphone near the camera's anticipated location to verify there are at least 2 bars of signal strength. If not, a WiFi bridge that extend the range of the wireless signal, or a PoE switche, will be needed.
    NOTE: Sharx cameras require the use of the 2.4Ghz band. Many modern WiFi routers operate on both 2.4Ghz and 5Ghz bands, so make sure that you connect to the SSID operating on 2.4Ghz.



  1. Unbox and plug-in the camera
    1. Attach the WiFi antennae to the camera.
    2. Connect the Ethernet cable to an open port in your network router.
    3. Connect the other end of the Ethernet cable to the camera.

  2. Connect the camera 
    You don't need to install any software for your camera to work with Camio. Camio Box automatically configures your camera from any web browser. 
      1. Open your Camio Box page
      2. Press the Scan button in the upper right corner and wait a moment for the network scan to find your camera:
      3. Give the camera a unique Name and press the Connect button shown next to the thumbnail of your camera:

  3. Mount the Camera
    1. Verify the mounting location by holding the powered-up camera up to its desired location and viewing it live at

    2. Attach the white metal base of the camera mount
      1. Use the included Allen wrench to completely detach the white metal base from the ball-joint metal rod.
      2. Mark the 3 spots for pilot holes by holding up the base and marking through the holes of the base.
      3. Drill small pilot holes for the wood screws or stucco expanders.
      4. Screw the metal base into the mounting location.

    3. Attach the camera to the ball-joint metal rod
      1. Choose whether to hang the camera upside-down or not.
      2. Screw the ball-joint rod into the bottom or top of the camera.
      3. Plug the unused hole with the white rubber plug provided.

    4. Attach the ball-joint metal rod to the mounted white base
      1. Use the provided Allen wrench to re-attach the rod to the base.
      2. Tighten sufficiently to support the weight of the camera, but not so tight that you cannot make minor positioning adjustments.

    5. Fine-tune the camera's viewing angle
      1. Open the live viewing page
      2. Adjust and tighten the camera's ball-joint swivel with the provided Allen wrench when the correct viewing position is finalized.


Have more questions? Submit a request