This applies to the Reolink RLC-423 camera.
Reolink cameras have main and sub streams. If you want to use the main stream, then make sure to lower the max bitrate to 1536 kbps by following the camera's instructions on this page:
If you'd prefer to use the lower resolution sub stream, then:
- Open your camio.com/boxes page and click advanced options for the Reolink camera.
- Make sure that the RTSP Path has this value:
- Press the Save button.