Take these steps to prepare for installation day.
- Make sure you can connect to the cameras.
- get the username and password of the cameras you're connecting.
- if the cameras OUI isn't already listed at http://go.camio.com/rtsp, then contact support@camio.com to have it added so that setup is automated.
- verify your ability to open the camera's video stream with VLC.
- Ask the end customer to sign-in to Camio to perform these steps:
- copy/paste the email address they see after sign-in at https://camio.com/me
- add your email address as Guest with Can Manage privileges to facilitate setup https://camio.com/guests
- Register the Box on behalf of the end customer.
- connect the Box to Ethernet and power and use the advanced option on the Box registration page to paste the end customer's email address into the Owner's Email field.
- Create the Subscription for the end customer
- ask support@camio.com for YOURPLANID if you don't yet have one yet.
- if the end customer is paying Camio directly, then ask them to purchase the target number of streams using YOURPLANID with a link like:
https://camio.com/account/?plan=YOURPLANID - if you are instead paying on behalf of the end customer, then create the subscription with a link like:
https://camio.com/account/?plan=YOURPLANID&user=endcustomer@example.com
- Connect the cameras and assign them to the right Plan(s)
- Enter the name, username and password for each camera and toggle the camera ON using the camio.com/boxes page or CSV import (for large stream counts)
- Choose the purchased Plan and press Save.
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