How can I be certain my camera or NVR works with Camio?

If your camera says it supports RTSP and H.264, then it's 99.9% certain. To be 100% certain that your camera or NVR works with camio.com/box, open its RTSP stream using the VLC application (https://www.videolan.org/vlc) on your computer.

  1. Open the VLC application and choose File > Open Network
  2. Enter the URL for the RTSP stream of your NVR or camera. Look for the RTSP URL in your camera/NVR User Manual or in rtsp_url column of this list. The URL will have some pattern similar to this:
    rtsp://{{username}}:{{password}}@{{ip_address}}:{{port}}/Streaming/Channels/{{channel}}0{{stream}}
    For example, when your username is admin and password is 123456 and ip_address is 192.168.1.57 and channel is 2 and the main stream is 1, the URL might look like:
    rtsp://admin:123456@192.168.1.57:554/Streaming/Channels/201

  3. Press Open and verify that you see the video stream playing:

If the video plays with a frame rate of at least 5 frames per second, then you're now 100% sure that your camera/NVR works with Camio.

Don't hesitate to contact us at support@camio.com to ensure that Camio includes automated setup support for your camera/NVR.

 

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