Using Camio
Getting Started
Viewing your Video
- What apps are available for Camio?
- How do I play events on Camio Mobile?
- How do I search my video?
- How do I share my video?
- Why is the video of my event choppy?
- How do I live-stream my camera?
Cameras
- How do I record with Camio apps?
- Can I lock my screen while recording with my computer's Web Browser?
- How do I turn audio recording ON or OFF?
- How do I turn recording ON/OFF remotely?
- How can I tell Alexa (Amazon Echo) to turn recording ON or OFF?
- Can I record with a Kindle Fire?
Alerts
Delegated Recording
Troubleshooting
- I can't access the Camio app for iOS - it just shows a spinner
- How do I fix video that's rotated or upside-down?
- Why am I not getting alerts?
- Why is my iPad camera zoomed-in too close?
- What is my WiFi password?
- How do I mute iPhone/iPad shutter sounds?
Security and Privacy
- Can anyone else see my videos?
- How can I lock my iPad or iPhone while I'm away?
- How do I reset my password?
- How do I delete particular events with the Camio Mobile app?
- How do I permanently delete my video and images?
- How do I delete my account?
Camera Installation
Payments
- How do I change the number of cameras on my subscription?
- How much does Camio cost?
- Where do I view my billing information?
- How do I choose which camera(s) record video history?
- How can I pay once without a subscription?
- How do I cancel my subscription?
Applications
- MPAA Content Security Program Content Security Best Practices Common Guidelines for Physical Security
- PCI DSS Compliance Requirement 9: Restrict physical access to cardholder data
- Oregon State Law OAR 845-025-1450 requirement for Cannabis dispensaries
- Rules of the Idaho State Board of Pharmacy (90-day retention)
Other Cameras
Setup (DEPRECATED)
- How can I set up my Sharx camera using my web browser?
- How do I join a Sharx camera to my WiFi network using my browser?
- How do I set up some other Network IP Camera?
- How do I set up Vivotek FD8136 cameras?
- How do I set up a Vivotek PZ7111/PZ7112/PZ7121/PZ7122
- How do I set up a Mobotix T25, Mobotix S15
Troubleshooting
Camio Box
Setup
- Can I turn my Odroid Device into a Camio Box?
- How can I be certain my camera or NVR works with Camio?
- I have my Camio Box. What do I do next?
- Camio Box Frequently Asked Questions (FAQ)
- Can I run Camio Box in a Virtual Machine?
- How to set up Camio Box in VMWare Workstation
Cameras, DVRs, NVRs, VMSs
- Using Hikvision DS-7600 series NVRs with Camio Box
- Can I add a camera that's not on the local network? (Yes!)
- Why is it better to connect cameras via Camio Box instead of FTP?
- Using the Hikvision DS-2CD2032-I camera with Camio Box
- Using the Lorex NR900 Series NVR with Camio
- How do I install the Sharx SCNC3904 outdoor cameras?
Troubleshooting
- How do I optimize bandwidth usage?
- How can I diagnose problems with my video streams?
- Can I force Camio to ignore motion in specific zones?
- Can I use host names in the RTSP Server fields?
- How do I assign specific cameras to the Pro plan?
- How can I clear all the devices previously found on the network?
Didn't find what you need?
Contact us or visit camio.com