How can I get help from the Camio team with a bug or issue?

To help us help you quickly, provide this information:

  1. Plain text
    Copy and paste the specific API request that failed to do what you expected. That way we can quickly find it and diagnose it in server logs. 

    For example, copy/paste from the Headers section of the Javascript/Developer Console in your browser like this:
Request URL:
Request Method:
Status Code:
200 OK
Remote Address:
Referrer Policy:
  1. Support Page Link
    Copy and paste the link of your Support page (in the upper right of the user menu). It will look like this:

  2. Email the text above to:

We'll respond within 24 hours.


The Camio Team

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