Using Camio
Using the Camio apps and services
Getting Started
- How do I get started with Camio?
- How do I enter dates, times, and time ranges in the Search Box?
- How do I set up a zone?
- How does Camio learn what's important to me?
- What is the Camio Daily?
- How do I share my video?
Viewing your Video
- How can our SOC display Events from all accounts as they happen?
- How can I tell which Events I've already reviewed?
- How can our SOC video wall display important Events as they happen?
- How can I easily find an account among hundreds of accounts?
- Can I mark Events as "suspicious" or "reviewed" for SOC triage?
- Which logical operators can I use in search queries?
Alerts
- How do I get tailgating alerts?
- How do I get alerts?
- How do I get alerts only for specific times of the day?
- How do I turn alerts on/off?
- How do I change how I get alerts?
- What type of Events can be detected automatically for Alerts?
Troubleshooting
- What is the minimum PPF for mask detection?
- How do I exclude reflections of people from social distancing detection?
- How do I see all Group accounts that have shared with me as a member of the Group?
- How can I improve the object classification in my feed?
- Do I lose my thumbs up/down training when Events are deleted?
- The Guest I added can't view my account. Why?
Security and Privacy
- How can I share a group of cameras?
- How does Camio detect tailgating without PII or biometrics?
- How do I switch my account to use Google for sign in?
- How do I enable two-factor authentication (2FA or 2-Step Verification)?
- Why isn't Camio Box working on my corporate network?
- Which servers does Camio Box access in its outbound network requests?
Payments
- How do I subscribe and pay?
- Can I pay for all accounts on my domain with a single invoice?
- How do I update payment information
- What is usage-based billing?
- How can I see actual usage in a billing period?
- How do I change the number of cameras on my subscription?
Applications
- How do I search for social distancing impinging and mask events?
- COVID-19 Social Distancing monitoring
- Video surveillance for the Security Operations Center (SOC)
- Video surveillance evidence in court
- PCI DSS Compliance Requirement 9: Restrict physical access to cardholder data
- Oregon State Law OAR 845-025-1450 requirement for Cannabis dispensaries