Using Camio
Using the Camio apps and services
Getting Started
- How do I get started with Camio?
- How do enterprise deployments typically get started?
- How do I connect Access Control Systems to Camio for tailgating detection, door alarm verification, and contact tracing
- How does the Camio team help with my evaluation / PoC?
- How do I enter dates, times, and time ranges in the Search Box?
- How do I set up a zone?
Viewing your Video
- How can I zoom and pan while playing video?
- Can I stack Events together when they're related?
- How can our SOC display Events from all accounts as they happen?
- How can I tell which Events I've already reviewed?
- How can our SOC video wall display important Events as they happen?
- How can I easily find an account among hundreds of accounts?
Alerts
- How do I get Alerts from Camio in Slack?
- How do I get tailgating alerts?
- How do I get alerts?
- How do I get alerts only for specific times of the day?
- How do I turn alerts on/off?
- How do I change how I get alerts?
Troubleshooting
- What is the minimum Pixels Per Foot (PPF) for counting people and vehicles?
- How can I change the minimum distance and duration for social distancing detection?
- What is the minimum PPF for mask detection?
- How do I exclude reflections of people from social distancing detection?
- How do I see all Group accounts that have shared with me as a member of the Group?
- How can I improve the object classification in my feed?
Security and Privacy
- How can I disable sharing via link and downloads?
- How can I share a group of cameras?
- How does Camio detect tailgating without PII or biometrics?
- How do I switch my account to use Google for sign in?
- How do I enable two-factor authentication (2FA or 2-Step Verification)?
- Why isn't Camio Box working on my corporate network?
Payments
- How do I subscribe and pay?
- Can I pay for all accounts on my domain with a single invoice?
- How do I update payment information
- What is usage-based billing?
- How can I see actual usage in a billing period?
- How do I change the number of cameras on my subscription?
Applications
- Current Occupancy Count API and page
- Exporting incidents to Moogsoft
- Exporting logs to Splunk
- Automated data warehouse integration with BigQuery and Power BI
- Contact tracing with Camio
- COVID-19 Social Distancing and Mask Detection