Using Camio
Using the Camio apps and services
Getting Started
- How do I get started with Camio?
- How do enterprise deployments typically get started?
- How do I connect Access Control Systems to Camio for tailgating detection, door alarm verification, and contact tracing
- How does the Camio team help with my evaluation / PoC?
- How do I enter dates, times, and time ranges in the Search Box?
- How do I set up a zone?
Viewing your Video
- How do I see the access control events associated with video?
- How can I zoom and pan while playing video?
- Can I stack Events together when they're related?
- How can our SOC display Events from all accounts as they happen?
- How can I tell which Events I've already reviewed?
- How can our SOC video wall display important Events as they happen?
Alerts
- Tailgating Alerts for Gym Owners and Managers
- How do I get Alerts from Camio in Slack?
- How do I get tailgating alerts?
- How do I get alerts?
- How do I get alerts only for specific times of the day?
- How do I turn alerts on/off?
Troubleshooting
- How do I see the count of all streams across all locations?
- How do I replace a camera?
- What's the maximum length of a camera name?
- What is the minimum Pixels Per Foot (PPF) for counting people and vehicles?
- How can I change the minimum distance and duration for social distancing detection?
- What is the minimum PPF for mask detection?
Security and Privacy
- How can I disable sharing via link and downloads?
- How can I share a group of cameras?
- How does Camio detect tailgating without PII or biometrics?
- How do I switch my account to use Google for sign in?
- How do I enable two-factor authentication (2FA or 2-Step Verification)?
- Why isn't Camio Box working on my corporate network?
Payments
- How do I subscribe and pay?
- Can I pay for all accounts on my domain with a single invoice?
- How do I update payment information
- What is usage-based billing?
- How can I see actual usage in a billing period?
- How do I change the number of cameras on my subscription?
Applications
- Camio User Guide for Kisi: Tailgating detection and real-time video search
- Camio User Guide for Genetec: Tailgating detection and real-time video search
- Camio User Guide for Lenel S2 NetBox: Real-time video search
- Occupancy Sampling
- Luminance Sampling
- Why isn't my Openpath integration showing user email addresses anymore?