How can I use a static IP address for a camera?

You can enter the camera's Static IP address or host name, but that is necessary only if your Camio Box isn't on the same subnet as your camera.

1. Open your https://camio.com/boxes page.
2. Click advanced options to expand the section with RTSP Path.
3. Specific the Static IP address (or Host Name). 
   • NOTE: make sure your RTSP Server includes the {{ip_address}} placeholder as in the example:
     rtsp://{{username}}:{{password}}@{{ip_address}}:{{port}}

Normally, Camio Box automatically tracks the IP address of the camera any time it changes. Whenever the camera goes missing, Camio Box scans the local network to find the new IP address that has been assigned to the known MAC address of the camera. However, if your camera is on a subnet different than the one used by Camio Box, then you need to enter the specific IP address of the camera.