How do I reset my Camio Box to factory settings?

Items Needed:

  1. Camio Box
  2. USB Flash Drive
  3. Familiarity with copying files to a USB Flash Drive

What does a reset do?

A factory reset will cause the Camio Box to:

  1. Revert to the original version of the software that came with Box from the factory.
  2. Reset all networking settings to their defaults. (reverts to DHCP if you had assigned a static IP)

Resetting your device to factory settings will not unregister the device from your account, nor will it remove information about the cameras detected on the network.

How do I reset my Camio Box?

  1. Insert your USB flash drive into a computer.
  2. Create a blank text file called "reset".
  3. Copy the file called "reset" into the root folder of the flash drive.
  4. Turn off your Camio Box.
  5. Insert the flash drive into one of the USB ports of your Camio Box.
  6. Turn on your Camio Box.
  7. Wait 2 minutes for the reset to complete.
  8. Power off, then remove the USB flash drive and re-power your Camio Box.

The device will now have reverted to factory settings. 

Why would I want to reset to factory settings?

This is an advanced feature that most users will never have to use. The purpose of the factory-reset is to recover a Box that is unable to communicate with Camio servers. This could happen if:

  1. Box loses power during a firmware upgrade.
  2. You change network settings to invalid values that take the Box offline.

 

Have more questions? Submit a request

Comments

Powered by Zendesk