How can I diagnose problems with my video streams?

Use the camio.com/tools/accounts page for technical information about the current state of each video stream connected to your Camio Box.

Please see the recommended video encoding settings for best performance.

Field Description
code The response code returned from attempts to connect to the video stream (200 is good, 401 is bad username or password, 404 is not found).

message

The status message that corresponds with the code.

perc_obtained_frames

The percent of all frames successfully obtained from the stream.
width Width in pixels of the video stream.

height

Height in pixels of the video stream.

movie_size_bytes

The number of bytes required for each 12-second video.

frame_rate

The number of frames per second.
codec_name The identifier for the encoder used to encode the video (e.g. "h264")
bit_rate_kbps The bitrate in kilobits per second (e.g. 1525.601)
h264_profile The H.264 profile (e.g. "Baseline", "Main", "Simple Profile",...)
keyframe_interval The number of frames between each I-Frame.

 

Code Descriptions

The stream codes are described in full in this help article: https://help.camio.com/hc/en-us/articles/360028928431

 

 

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