Click on the camera name and timestamp of the first Event in the problematic sequence so that the search box text has the exact reference to the starting point. For example, if the "front entrance" camera had a problem at 12:09am PST, then after clicking on the camera name and timestamp of the Event, the search box text will look like this:
front entrance 2019-01-21T00:09:07.000-0800
Then there are two ways to share with the Camio support team:
- Share via Link
- send the shared link to support@camio.com.
- send the shared link to support@camio.com.
- Add support@camio.com as a Guest
- copy/paste the browser url into an email to support@camio.com
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